And then there were SIX!

Welcome Matthew Kelly to the Macumen Team!

Macumen would like to introduce Matthew Kelly, the latest addition to our team.

Matt has a wealth of technical  knowledge across Mac environments from hardware to software and operating systems and has been involved in education and business management, maintenance and integration.  The experience he has gained over the years enables him to gain an understanding of the requirements of varied business situations whilst always providing a friendly, professional and high level of customer service.

As part of the team, Matt will enable Macumen to continue to offer tailored and complete IT and data solutions that are appropriate to our individual clients need.

Congratulations on joining the fastest Mac IT Support Specialists (on four wheels) in the country!

We Want You!

Are you our new Mac Support Consultant?

We are seeking an experienced, Apple-focused IT engineer with excellence in customer service to provide support both onsite and remotely.

The role requires that a diverse range of Apple servers, clients and peripherals are supported, installed and maintained.  The goal of successful candidates is to provide friendly customer service and outstanding technical support.

Candidates will require strong first hand experience in the following areas:

  • Mac OSX Client & Server
  • Windows Client integration
  • Network Infrastructure, Firewalls, IPSec VPNs
  • Mail and Web Server integration
  • Backup solutions & management
  • Client Account management
  • Experience with Kerio Connect and Control an advantage

Salary for the position is negotiable depending on experience and the technical and communication skills of the candidate.

Come and join a team that likes things other than tech support!

Applicants must be an Australian Resident and have a current driving license.

Position is based in Stanmore, NSW.

If you’re interested, or would like to learn more simply give us a call or drop us an e-mail with your resume.

Kerio Connect 8.1 – What’s New

Kerio Connect Instant Messaging

Have you been in a situation when you needed an immediate response from a colleague on the other side of the world? Would instant messaging have been the perfect solution but your company doesn’t have an instant messaging server? Kerio Connect 8.1 comes with the new Kerio Connect Instant Messaging! With automatically populated contact list from GAL, you can send instant messages, share files or even hold live video and audio calls with your colleagues, instantly.

Support for Microsoft Windows 8 Mail

Eager for more great news? Kerio Connect 8.1 now supports Microsoft Windows 8 Mail which enables users to synchronize emails, calendars and contacts with the Windows 8 Mail application via Exchange ActiveSync.

The new Kerio Connect 8.1 is now a native 64-bit service

Large or medium installations with active users can rejoice. Kerio Connect 8.1 server now supports 64-bit services and can be installed onto 64-bit systems. This enables the system to address more memory to the services and also allows for more concurrent connections.

If you’d like more in-depth information on the above and other improvements in Kerio Connect 8.1 contact Macumen or go to Kerio’s website @

Christmas at Macumen

Macumen’s Christmas Holiday

Macumen will be taking some time out this Christmas to reflect on the year that has passed (kick back and relax) and to look forward to what the year ahead has to offer (kick back and relax some more).  We will be finishing up on Friday, December 21st and be back on Monday, January 7th.

We would like to that this opportunity to thank all of our clients, both new and established (not old) as well as our suppliers for their business and support over the last year.  Obviously, without both there would be no Macumen and we kinda like hanging around at the moment.  So Thank You, have a great break and we look forward to seeing you in the new year.

Ho, ho, ho……..


Macumen 2012 Karting Day

Eastern Creek International Karting Raceway

On October 19th Macumen held their 5th annual karting day at Eastern Creek International Karting Raceway.  This has become a much anticipated event with competition for an invitation amongst clients and suppliers almost as fierce as the racing on the day!

After lunch and a get to know each other in Macumen’s offices in Stanmore we headed out to Eastern Creek in the Macumen Team Bus.  And this is where the fun always begins!  Some are competitive from the get go and some watch it evolve in to a force of nature morphing from Sunday drivers into Juan Manuel Fangio.  The excitement on the track always carries over to pit lane after heats where between slurps of Red Bull you will always hear “you so ran me off the track” or “I hit that wall so hard”.

The racing is always fast and furious but never as dangerous as the final race to the esky for a cold beer at the end of a hard days work.  And this is where the tales get told, standing around, having a well earned drink and reliving the days heroics.

Macumen would like to thank all of our clients and suppliers who have been involved with this day in the past.  We’ve already started planning next years event (and are open to bribes from interested clients and suppliers).


Apple Geeks are going crazy!

‘Expected’ iPhone 5 launch keeping Apple fans awake at night

With rumours, leaked photos and videos of parts and specifications of the new iPhone flooding the net, Apple rumour websites and blogs are going in to overdrive trying to trump the launch with their predictions on what the new iPhone will look like.  Apparently gone are the days that you waited in anticipation for Apple’s Media Event to find out what new hardware, software or operating system was being unveiled!

So, not wanting to get left behind Macumen will jump on the bandwagon too.  Following are the ‘most likely’ changes/upgrades coming to the iPhone.

  • Taller, giving a 4″ diagonal screen but will be the same width.
  • Thinner, meaning the overall volume will decrease.
  • Two tone glass and aluminium back, but overall looking similar to the existing iPhone 4/4s.
  • Newly designed headphones to be supplied with the phone, increased performance???  Probably not.
  • New, smaller and thinner dock connector.  Buy the adaptor or all new accessories!
  • Faster, likely to be upgraded to an A6 processor.  Not really important what that is, it will be faster is all you need to know.

We could go on about all the new internal changes but you will (hopefully) never see them so we won’t bore you.

September the 12th is the date the new iPhone is expected to be launched, probably along with iOS6 but we won’t really know until the media event what Apple is planning.  Not many more sleepless nights to go!!!


Apple Store App

Recent trip to the Apple Store…

I recently visited the new Apple Store in Broadway Shopping Centre. I often find when entering an Apple Store I’m swamped by staff members (they usually outnumber the customers) or I don’t know what to do with myself – no counters to be found.

This time I was approached by a staff member after finding my product on a shelf (Apple TV), my salesman asked if I’d heard of the Apple Store app, which I hadn’t. After a quick free download from the App Store we had it up and running.

The main function that I found intriguing was the Easy Scan feature of the App which basically allows you to pay for your item on the spot using your Apple ID and not having to go through a staff member and receive a receipt. Unfortunately the moment was slightly ruined when we were unable to get it going, but the staff member seemed very persistent that it would work which kept me interested. I look forward to trying it out again.

The App also allows you to buy items from the equivalent online Apple store and have them shipped to your home or office, browse their extensive range of products, locate stores and see receipts among other many other things.

It’s these kind of innovative features that keep Apple on top of the game. I’m sure a lot of people wonder how could they do this and trust that people wouldn’t just steal the product? Well, apparently Apple believe any stock that may be stolen will be well less that the money saved by people using this method to purchase goods, interesting. I suppose this is what companies like Coles and Woolworths are trying to achieve with their Self-Serve check out counters also.

Keep on doing your thing Apple.



Apple launches OS X Mountain Lion

The Next-Generation Operating System

Available to download now via the App Store for just $20.99 Apple’s latest operating system, Mountain Lion, makes your Mac, iPad, iPhone and iPod Touch work even better together.  It comes with more than 200 new features and along with updates to iPhoto, iMovie and Aperture.  Read on, get your geek on and download Mountain Lion today!


iCloud is how a Mac, iPad, iPhone and iPod touch work together. It keeps your mail, calendars, contacts, reminders, documents, notes and more up to date wherever you use them. So when you add, delete or change something on your Mac, it also happens on your iPad, iPhone and iPod touch. And vice versa. You don’t have to do anything at all — iCloud is automatic and effortless.

Messages – iMessage comes to your Mac

Messages with iMessage takes your conversations even further. Because now you can send messages to anyone on an iPhone, iPad or iPod touch running iOS 5 too. Messages appear on your Mac and any device you use, which means you can say hi from your Mac and keep chatting on your iPhone or iPad, no matter where you are.

Notification Centre

Something new is always popping up somewhere on your Mac — an email, a message, a software update, a calendar alert. Notification Center makes it easy to stay on top of it all. Notifications always appear in the same spot on your desktop and disappear quickly so they don’t clutter up your screen. Whenever you want to see all your notifications in one place, just swipe to the left from the right edge of the trackpad. And there they are, in a simple, ordered list. So you’ll always know what’s up as soon as it comes up.

Click to learn even more about Mountain Lion


Gold ‘Metal’ Client

ABC Bullion

Macumen would like to welcome our newest client, ABC Bullion.  ABC Bullion are Australia’s leading precious metal and gold bullion specialists having traded continuously for over 35 years.  They buy and sell all types of investment-grade metal, including: gold bullion, gold coins and silver bars, as well as platinum and palladium products.

So, welcome aboard ABC Bullion.  Macumen looks forward to providing you with a complete IT infrastructure solution that is at least as secure as your stores of precious metals!